PRIVACY POLICY

Effective Date: 05/21/2026

At Horizon Management Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with A2P 10DLC regulations, HIPAA (Health Insurance Portability and Accountability Act), and other applicable laws.

Information We Collect

We may collect the following types of information:

Personal Information
• Name
• Address
• Phone number
• Email address

Health Information
• Medical and mental health history
• Treatment records
• Insurance details

Usage Information
• Information about how you interact with our website, appointment systems, and communications such as SMS messages.

How We Use Your Information

We use your information to:
• Schedule and manage appointments
• Provide healthcare and mental health services
• Communicate treatment plans and updates
• Submit insurance claims
• Send appointment reminders and service-related messages via SMS, email, or other channels
• Comply with legal obligations and maintain accurate records

Text Messaging Compliance (A2P 10DLC)

Horizon Management Center uses Application-to-Person (A2P) messaging for appointment reminders and relevant communications. By providing your phone number, you consent to receive these messages.

To ensure compliance:
• Messages are sent only with your consent
• Standard carrier message and data rates may apply
• You may opt out at any time by replying “STOP”
• For assistance, reply “HELP” or contact us directly

How We Protect Your Information

We implement appropriate safeguards to protect your data, including:
• Secure storage of physical and electronic records
• Encryption of sensitive information
• Regular security audits
• Staff training on privacy and data protection

Sharing Your Information

We only share your information when necessary:
• With healthcare providers involved in your care
• To process insurance claims
• To comply with legal obligations
• With your explicit consent for any other purpose

Your Rights

You have the right to:
• Access and review your personal and health records
• Request corrections to inaccurate or incomplete information
• Withdraw consent for communications at any time

Contact Us

Horizon Management Center

📍 360 Wilshire Blvd, Casselberry, FL 32707
📞 689-325-7822
📧 [email protected]

We are committed to protecting your privacy and maintaining transparency in all communications. Thank you for trusting Horizon Management Center.